ADK Pizza & Pasta
ADK Pizza & Pasta in Wilmington works on address Springfield Rd &, New York 86, NY 12997, opening hours can be found on the website adkpizzaandpasta.com. All jobs are presented by the HR Department, to clarify special conditions by phone number +1 518-946-6111. Read reviews on the website related to the main events in Wilmington: Establishment and food.
Contacts
Address:
Springfield Rd &, New York 86, Wilmington, NY 12997
How to get there
Categories:
Establishment Food
Jobs in ADK Pizza & Pasta - careers, conditions
Reviews about ADK Pizza & Pasta
- Adirondack Rik★ ☆ ☆ ☆ ☆Horrible customer service. First called at 430 and was snapped at by female staff that they didn't open until five although their Facebook says 430pm. Female associate behind the register was instructing staff to pick up the phone and hang up on callers because they were too busy to take orders. Waited for two hours for my timed order and never got it after I was promised it was in the oven three times. Staff members also offered people they knew free drinks for the wait while the rest of the customers were not offered a thing.
- Pat C★ ★ ☆ ☆ ☆Well, on a positive note , the food looked good and the place was clean and nicely furnished !
However ,I had ordered a pizza at 4:45 for a 5:30 pickup and the gal who took my order was certainly pleasant on the phone .
When I arrived at 5:30 , one girl remembered taking my order but there was no pizza to show for it.
I noted that there were stacks of pizzas on top of the oven for pickup, and at least 3 other tables of patrons were enjoying THEIR pizzas . With the pizza oven itself in clear view ,I could see at least 4 pizzas cooking
In the oven.
So after searching around for my order ,the girl comes over and says , “ I’m sorry , there was a “glitch “with the oven and your pizza didn’t get made. REALLY?!?!?....a glitch with the oven ? There was a glitch , for sure, but I doubt it was with the oven!
People , you are in a customer service industry . If you make a mistake , take ownership of it. Admit it.
Don’t blame it on the oven !
They did suggest that if I were to wait a few minutes they would make a pizza for me but I was less than willing to invest any more time in it .
As I said above , the food looked really good , and at some point I will try them again . But for now , I’ll let them practice up their customer service skills on someone else.
Photos
- Address: Springfield Rd &, New York 86, NY 12997
- View opening hours
- Phone number +1 518-946-6111
- Main work: Establishment Food
- The website adkpizzaandpasta.com
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Nearest organizations
- Rowe's Landscaping & MasonryEstablishment, General contractorWilmington, Wilmington, NY 12997+1 518-946-7213
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- Wilmington Fire DistrictEstablishment, Fire stationWilmington, Wilmington, NY 12997+1 518-946-7187
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